“Blanco County 911, what is your emergency?” Words many hear at some point during their most dire situations. The voice behind the words is a nameless and faceless dispatcher acting as the lifeline for the caller and then engaging and assisting emergency responders as they navigate to the situation. Surrounded by eight screens that manage active calls for the eight county emergency agencies, locate callers and control jail security, dispatchers are the ultimate multi-taskers during thei ...